RVparked.com ("we," "us," or "our") operates rvparked.com (the "Site"). This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we share it with, and what rights you have regarding your information. We've written this in plain English because we think you deserve to understand it.
1. Who we are
RVparked.com is operated by a private real estate acquisition company that buys RV parks and campgrounds directly from owners across the United States. Our principal contact address is:
Email: leads@rvparked.com
Phone: (213) 260-4807
If you have questions about this Privacy Policy or how we handle your data, the fastest way to reach us is by email at leads@rvparked.com.
2. What information we collect
Information you give us directly
When you fill out any form on the Site — including seller inquiry forms, buyer registration forms, or the contact form — we collect the information you provide. This may include:
- Your name, email address, and phone number
- Your park's location (city, state)
- General park characteristics you choose to share (site count, park type, water source, applicable regional factors)
- Any notes or messages you include in the optional text field
- For buyer registrations: budget range, target states, and acquisition timeline
We do not ask for Social Security numbers, financial account numbers, or tax identification numbers through any form on this Site. Do not include sensitive financial identifiers in any form submission.
Information collected automatically
When you visit the Site, our web server and any analytics tools we use may automatically collect:
- Your IP address and general geographic location (city/region level, not precise)
- Browser type and version
- The pages you visited and how long you spent on them
- The page or link that referred you to us
- Device type (desktop, mobile, tablet)
Cookies
This Site may use cookies — small text files stored in your browser — to maintain session state (for example, to prevent duplicate form submissions within a short window). We do not currently use third-party advertising cookies or behavioral tracking cookies. If we add analytics tools that set cookies, we will update this section and provide a mechanism to opt out.
3. How we use your information
We use the information you provide for the following purposes:
- To respond to your inquiry. If you submit a seller form, we use your contact information to follow up about your park. If you register as a buyer, we use your information to notify you when relevant parks become available.
- To send the auto-reply confirmation. When you submit a form, we send a brief confirmation email to the address you provided.
- To understand how the Site is performing. Automatically collected usage data helps us understand which pages are useful and how people navigate the site.
- To comply with legal obligations. We may retain certain records as required by law or in connection with a transaction.
We do not use your information to send unsolicited marketing emails. We do not add your address to mailing lists without your knowledge. The only emails you will receive from us are direct follow-ups related to your inquiry.
4. Who we share your information with
We do not sell your personal information. We do not share your park details with real estate brokers, agents, or listing platforms. Specifically:
- We do not share seller information with brokers. If you submit a seller form, your information stays with our acquisition team and is not forwarded to any third-party broker, agent, or database.
- We do not share buyer information with sellers unless and until you've specifically agreed to pursue a transaction and both parties have consented to an introduction.
- Service providers. We may use third-party tools for email delivery, web hosting, or analytics. These providers process data only as necessary to provide their services to us and are contractually prohibited from using your data for their own purposes.
- Legal requirements. We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our legal rights or prevent imminent harm.
- Business transfers. If our business is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you via the email address on file before your information becomes subject to a different privacy policy.
5. California residents — CCPA rights
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights regarding your personal information:
- Right to know. You have the right to request that we disclose what personal information we've collected about you, the categories of sources, our business or commercial purpose for collecting it, and the categories of third parties we share it with.
- Right to delete. You have the right to request that we delete personal information we've collected from you, subject to certain exceptions (such as information needed to complete a transaction you initiated).
- Right to opt out of sale. We do not sell personal information. There is nothing to opt out of with respect to sale.
- Right to non-discrimination. We will not discriminate against you for exercising your CCPA rights.
To exercise any of these rights, contact us at leads@rvparked.com with "CCPA Request" in the subject line. We will respond within 45 days. We may need to verify your identity before processing a deletion or disclosure request.
6. Email communications and CAN-SPAM
Any email we send to you in response to a form submission complies with the CAN-SPAM Act. Each email we send:
- Accurately identifies us as the sender
- Includes a valid physical or electronic address
- Does not use deceptive subject lines
- Provides a clear way to opt out of future messages
To stop receiving email from us, reply to any email with "Unsubscribe" or "Remove" in the subject line, or email leads@rvparked.com directly. We will process your request within 10 business days.
7. Data retention
We retain contact information from form submissions for as long as is reasonably necessary to pursue a transaction with you or respond to your inquiry — typically up to 3 years from the date of submission if no transaction is completed. If a transaction is completed, we retain records as required by applicable law and standard business recordkeeping practices.
If you ask us to delete your information, we will do so within 30 days, subject to any legal or transactional retention requirements that prevent immediate deletion.
8. Data security
We take reasonable technical and organizational measures to protect the personal information you share with us. This includes using HTTPS for all data transmission and restricting access to personal information to team members who need it to follow up on inquiries.
However, no method of internet transmission is 100% secure. We cannot guarantee the absolute security of information transmitted to or stored on our systems. If you believe your information has been compromised, please contact us immediately at leads@rvparked.com.
Please do not transmit highly sensitive financial information — bank account numbers, tax ID numbers, or full financial statements — through the forms on this Site. Use encrypted email or a secure document transfer method for documents of that sensitivity.
9. Third-party links
The Site may contain links to third-party websites — including government resources, financial tools, or reference materials. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Children's privacy
This Site is not directed at children under the age of 13 and we do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected information from a minor, please contact us at leads@rvparked.com and we will delete it promptly.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. If the changes are significant, we will make reasonable efforts to notify users who have previously submitted contact information.
Your continued use of the Site after any update constitutes acceptance of the revised Privacy Policy.
12. Contact us
Questions, requests, or concerns about this Privacy Policy or your personal information should be sent to:
Email: leads@rvparked.com
Phone: (213) 260-4807
Site: rvparked.com/contact
We will respond to all privacy inquiries within 10 business days.